Picture in the middle: The apprentices at Vogelsang receive highly individualized training. Picture on the right: Detlef Steuber, Head of Quality Management at Vogelsang, worked at Nokia Siemens Networks for many years, a large multinational telecommu- nications company. this is true in particular of the managing directors, who bring a healthy dose of passion to their work. Differently than at a large corporation, at Vogelsang everyone has a direct line to the management. “The relationship couldn’t really be any closer.” The fact that Vogelsang cares is also apparent to Detlef Steuber on another level: “Corporations are often more cumbersome when it comes to decision- making.” It’s clear to him: “we’re organized to optimize customer satisfaction and benefits.” Compared to many corporations, Vogelsang is significantly more agile and can therefore satisfy customer-specific requirements. Medium-sized companies – flexible and fit for the future To meet customer requirements, Vogelsang mounts a highly flexible response to market changes. This IMPRINT is thanks to short decision-making paths and close interconnections between the departments. Aside from the greater customer satisfaction that Vogelsang achieves in this manner, this way of working also consistently produces new impulses for the further development of products. Vogelsang employees cooperate to solve the diverse challenges that the company faces. This extends from inquiries regarding minor feature wishes through to design- ing specialized equip- ment for custom orders. Proximity to markets, customers and their needs enables the company to develop viable and innovative solutions – often surprisingly quickly. “People care.” Detlef Steuber, Head of Quality Management at Vogelsang Editor: Vogelsang GmbH & Co. KG Holthoege 10 – 14 | 49632 Essen/Oldb. | Germany Phone: +49 5434 83 - 0 | Fax: +49 5434 83 - 10
[email protected] | vogelsang.info Circulation: 12,000 copies Publishing: Biannual Managing Directors: Harald Vogelsang, Hugo Vogelsang, David Guidez Editor in Chief & Project Management: Marketing Vogelsang Concept and layout: Public Markenagentur Gesellschaft für marketingorientierte Kommunikation mbH
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