The Vogelsang Service Hotline
Your personal customer support
Here at Vogelsang, we know our work isn't done as soon as we've delivered your machines. We count on our distribution network and our internal service team to ensure your service and parts needs are handled in a timely manner by a local/regional, certified team. Both our Ohio factory, and regional partners are stocked with spare parts, and have been factory trained.
How do I contact Vogelsang Service?
| Service, Technical & Parts Support | Phone:330-296-3820 | Email: [email protected] |
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Need Service Training?
We offer regular webinars and in-house factory training. Jump to our Service Training page to review those options:
| Telephone number: | Phone:330-296-3820 |
|---|---|
| Email: | Email: [email protected] |
| Monday to Friday: | 5:00 pm to 8:00 pm EST |
Quotes for Parts and Service
We'd like to encourage you to contact your local, contracted Vogelsang Distributor directly to get quotes on parts and services. Both our Regional Sales Manager and local distribution can be found using this search feature:
However, can always reach you at the contact info included above.
Your questions on technical support
What are the contact hours for the Service Hotline?
What's the best way to travel to your headquarters in Essen/Oldb.?
Address
Vogelsang GmbH & Co. KG
Holthoege 10-14
49632 Essen/Oldb., Germany
By car
From the A1, take exit 64 (Vechta). After 400 m, join Essener Straße heading toward Essen (L843). After 12 km, turn right onto Kirchstraße and keep following the L843. After 5 km, join the B68 heading toward Cloppenburg. At the next junction (after 2 km), turn left on a north-westerly tangent, heading toward Löningen. After 2 km, turn left onto Lastruper Str., then drive a further 150 m and turn right onto Holthöge. Keep left. After a few meters, you will see the Vogelsang headquarters on your right.
For directions via train and airplane please refer here.
What's the best way to travel to your subsidiary East Germany in Lutherstadt Eisleben?
Address
Vogelsang Lutherstadt Eisleben
Gewerbegebiet Rothenschirmbach Nr. 8
06295 Lutherstadt Eisleben, Germany
By car
From the A38, take exit 19 (Eisleben). After the exit, turn left onto the B180 (follow signs for Eisleben). After a further 650 m, turn right onto the L223. After 300 m, you will see the Rothenschirmbach industrial park (Gewerbegebiet Rothenschirmbach) on your left.
For directions via train and airplane please refer here.
Can you provide training for my staff?
Maintainability is one of our top priorities when designing Vogelsang products. We take care to ensure that customers can perform maintenance and replace parts on our machines without any specialist knowledge. The trick is ensuring that your staff is trained properly.
We can help you with this to save you both time and money. For more information on training topics, dates and all other details, please visit our Training courses page and sign up for the next course today!
