Original Vogelsang spare parts
Get your plant back to 100%

Vogelsang machines often face demanding conditions, such as pumps handling demanding media and cutters macerating fibres and coarse materials. In these cases, wear parts will need to be replaced periodically. However, Vogelsang products are designed to minimise contact with aggressive media, reducing the number of parts that require replacement and saving you time and money over the product’s lifecycle. If you do need spare parts, we aim to make the process as convenient as possible. This section provides all the details you need for ordering, delivery, and installation of spare parts..

Service employee in the warehouse — Vogelsang spare parts service

The operating instructions - Everything you need to know at a glance

Need repair instructions? Looking for spare parts lists, safety guidelines, or maintenance details? You’ll find all this in the operating instructions, which cover wear, maintenance intervals, and spare parts replacement. They also include important safety information, so keep them handy. For additional documentation, such as detailed exploded views or a specific spare parts list for your products, please contact us.

Order personalised documentation

Your questions on spare parts

All spare parts orders for your Vogelsang product must be placed with the Vogelsang Service team. Contact us at +353 91 394 570 or email to [email protected]. Alternatively, simply fill out the form at the bottom of this page.

You will need your customer number and the Vogelsang serial number to hand. Pass these on to our service staff on the phone, or enter them in the specified field in the form.

The serial number of your machine is printed on the name plate. You can see an example on the right. Please have your Vogelsang serial number to hand whenever you contact us.

Spare parts are delivered from our warehouse in Dublin within 24 hours of the confirmed order. Place your order by 2:00 pm for next day delivery as part of our standard service. All other parts will be delivered from Germany, which will vary in delivery times.

Our transport costs vary depending on your location and the volume and weight ordered. We will calculate these costs for you during the quotation phase and list them separately on your order. This way, your order costs always remain transparent.

Depending on the shipping requirements, we use DHL, Spedition Dachser, Spedition Hellmann or NightStar.

Shipment tracking is possible with our standard service providers DHL, Dachser, Hellmann and NightStar.

If you need your spare parts urgently, you can pick them up from our central warehouse in Dublin on Monday - Friday from 9:00 am until 5:00 pm.

If you order the wrong spare parts or end up not needing them after all, you can return them to us promptly. You will be charged 30% of the value of the goods or a minimum fee of €20.00 for inspection and restocking of the parts.

If you place a faulty order, you can return the goods in question to us. You will be charged for the cost of delivery, plus 30% of the value of the goods in question.

We check all orders thoroughly prior to shipment. If we make a mistake despite these efforts, we will obviously be happy to rectify our error at no additional cost to you.

How do I install my spare parts?

Taking matters into your own hands

Vogelsang products are known for their maintainability. This means that you should be able to repair your machine and change spare parts yourself. On request, we will send you all the important documents you need for this work, such as repair instructions, spare parts list and maintenance information. Please use the contact details on our Service Hotline page and our form.

Go to Service Hotline

Two Vogelsang service mechanics working on a pump

Tutorials & training for your staff

Would you like to maintain your machine yourself, but feel you need some assistance? Our qualified Vogelsang technicians will be happy to help. In our courses, you will acquire a detailed understanding of your Vogelsang pump or shredding technology. Alternatively, we can also offer you help in the form of free video tutorials. For further details, visit our page on Training courses.

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Place your trust in Vogelsang

Would you rather place your trust in the skills of a professional? We are here to carry out any work you need! You can send your product to us for repairs, or arrange for us to come to you. Our extensive service network guarantees you fast, reliable assistance. The Vogelsang maintenance agreement could be just right for you. For further details of all the above services, including our maintenance agreements, visit our page on Repairs & servicing.

Go to Repairs & servicing